Return/Exchange Policy

Returns / Exchanges:

We do not accept any returns unless item is defective or the wrong item was sent to you. 

Inner dresses are final sale due to hygienic purposes. 

Exchange requests must be made within 7 days of order delivery/purchase.  

Exchanges are only valid on the same abaya for a different size/color. If the abaya is out of stock, you will have to exchange for a different abaya in the same price range. 

Return/exchange fees will apply. 

To start an exchange, please email us at info@pakistellashop.com. Please allow up 3-4 business days for a response. Since we may not respond right away, as long as you reach out within 7 days of delivery date, you will be allowed to exchange, so please be patient with our response time.