Return/Exchange Policy

Returns / Exchanges:

We do not accept any returns unless item is defective or the wrong item was sent to you. 

Inner dresses are final sale due to hygienic purposes. 

Exchanges must be done within 2 days of order delivery (or in person purchase) and are only allowed once.  

Exchanges are only valid on the same abaya for a different size/color. If the abaya is out of stock, you will have to exchange for a different abaya in the same price range. 

To start an exchange, please email us at info@pakistellashop.com. Please allow up to 72 business hours for a response.